Childcare Vouchers & other employment schemes

Childcare Vouchers

NURSERY FEES

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OTHER FUNDING OPTIONS

Tax-Free Childcare

30 Hours Funded Childcare

15 Hours Funded Childcare

NURSERY FEES AND FUNDING FAQ’S

CAN I BRING MY CHILD TO THE NURSERY VISIT?

Yes, we love meeting the child and they also get the chance to interact with other children.

DOES THE NURSERY PROVIDE FRESH MEALS EVERY DAY?

We have an on-site nursery cook, who prepares all meals and snacks from scratch. We are a pescatarian nursery, but we are also able to cater to any food preferences including but not limited to allergies, veganism, vegetarianism, halal and kosher. During each day, we will provide breakfast, lunch, tea and healthy snacks. Water is available throughout the day.

WHAT CURRICULUM DOES THE NURSERY FOLLOW?

We follow the EYFS (early years foundation stage), which is used by early years professionals and covers the period from birth to the end of the school reception year. This ensures that we cover the seven areas of learning and gives your child the best possible start to their education and learning. Young children learn best through play, and hence the children’s activities are planned around their interests and needs. This ensures that the children continue to learn and develop, whilst engaged in activities revolving around their favourite toys, games and interests.

DO THE CHILDREN PLAY OUTSIDE EVERYDAY AT NURSERY?

All children have access to the outdoor area(s) every day. Hence, we do ask that you provide weather appropriate outdoor clothing all year round.

HOW OFTEN DOES THE NURSERY GIVE FEEDBACK ABOUT MY CHILD’S PROGRESS?

Daily feedback about your child’s day at nursery is provided through daily diaries, feedback sheets, online learning journals and/or verbal feedback, depending on your child’s age. We hold termly parent consultation meetings when you are invited to meet with your child’s key person to discuss progress. You can make an appointment at any time to speak to the nursery manager or your child’s key person to discuss any concerns.
We use an online learning journal to record your child’s progress and some of the fun things they get up to. You will be given a secure login so you can check the App or log on to your account at any time. We love it when you also upload pictures and notes of what your child has been doing outside of nursery.

HOW DO WE ACCOMMODATE CHILDREN FOR WHOM ENGLISH IS AN ADDITIONAL LANGUAGE?

You will be asked to bring in a list of key words (e.g. hello, goodbye, toilet, hungry, thirsty, happy, etc.) phonetically written in the child’s first language. We place picture routines and prompts around the child’s room to help them understand their surroundings and the routine of the day. We have a number of multi lingual staff at the nurseries, who can help the children, as well as access to a vast range of dual language books.

WHAT QUALIFICATIONS AND TRAINING DO THE STAFF AT ZIG ZAGS HAVE?

The majority of staff are NVQ qualified and all staff receive training in paediatric first aid, food safety and hygiene, fire awareness and safeguarding children. Staff also receive additional training based on their specific roles and responsibilities.

IS THE NURSERY DEPOSIT REFUNDABLE?

Yes, provided you give one month’s written notice and your account is up to date with no outstanding balance.

WHEN AND HOW WILL I RECEIVE INVOICES FOR NURSERY FEES?

Fees are billed on a monthly basis and fees are due by the 1st of each month. Your invoice will be emailed to you each month around the 25th of each month which you can access using a password which we will provide you with. We accept payments by standing order, BACS transfers, childcare vouchers and via the government’s tax free childcare scheme.

CAN I BOOK EXTRA NURSERY SESSIONS?

Extra sessions can be booked with the nursery manager via email.  We will always try and accommodate extra session requests, but this will of course depend on how many children are already booked in for the required day. Payment for extra sessions is required in advance.

WHAT HAPPENS TO MY FEES IF MY CHILD IS ABSENT FROM THE NURSERY?

In the event of any absences from the nursery, fees will still be charged as usual.

CAN I SWAP DAYS AT ZIG ZAGS?

Unfortunately, this is not possible. We need to plan staffing needs according to children’s booking patterns and hence need to know in advance how many children will be attending each day. An additional day must be booked where required.

WHAT FUNDING OPTIONS ARE AVAILABLE AT ZIG ZAGS DAY NURSERY?
HOW DO I RAISE A CONCERNS THAT I MIGHT HAVE ABOUT THE NURSERY?

We aim to provide a safe, secure and happy environment for children to prosper and develop. If there are any concerns regarding care or any other aspect of the nursery, please in the first instance raise them with the Nursery Manager. If you feel that the Nursery Manager has not fully addressed your queries and/or concerns, then please e-mail: directors@zigzagsdaynursery.co.uk
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